Shipping Policy

Shipping Policy

At Delaware Marine Mechanics, we are dedicated to providing exceptional service and a seamless shopping experience. Our shipping policy outlines everything you need to know about how we handle your orders, ensuring that you receive your products promptly and in excellent condition.

Shipping Cost

We are pleased to offer Free shipping on all orders within the continental United States.

Shipping Locations

We currently ship to the following locations:

• United States: All 48 states.
• Alaska and Hawaii: Orders can be shipped to these states, but additional shipping fees may apply.
• International Shipping: We offer shipping to select international destinations. If you’re outside the U.S. and wish to place an order, please contact our customer service team for specific shipping options and fees.

Order Processing Time

• Processing Time: All orders are typically processed within 1-3 business days. During peak seasons or holidays, processing times may vary slightly.
• Order Confirmation: Once your order has been processed, you will receive a confirmation email that includes your order details and tracking information.

Shipping Methods

We utilize reliable shipping carriers to ensure your order arrives safely and promptly. Our standard shipping options include:

• Ground Shipping: Generally delivers within 4-8 business days depending on your location.
• Expedited Shipping: For faster delivery, we offer expedited shipping options at an additional cost. Expedited orders typically arrive within 2-3 business days.

Tracking Your Order

You will receive a tracking number via email once your order has shipped. You can use this number to track your shipment online and stay updated on its status until it arrives at your designated address.

Delivery Issues

While we strive for timely delivery, unforeseen circumstances can occasionally cause delays. If you encounter any issues, such as delays or missing packages, please contact our customer support team at +1 (302) 396 6070 or email us at sales@demarinemechanics.com. We are committed to resolving any concerns promptly and ensuring your satisfaction.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 90-day hassle-free return policy. To initiate a return or exchange, please refer to our Returns Policy for detailed instructions.

Contact Us

If you have any questions regarding our shipping policy, need assistance with your order, or require further information, don’t hesitate to reach out. Our customer support team is here to help you navigate any inquiries. Contact us at +1 (302) 396 6070 or via email at sales@demarinemechanics.com.

Thank you for choosing Delaware Marine Mechanics! We look forward to serving you and making your shopping experience as smooth as possible. Enjoy your time on the water with our quality products!